August 12, 2020

Notification of Blackbaud Inc. Data Breach

Blackbaud Gradient

At Ronald McDonald House Charities across Canada (RMHC), we take the privacy and security of donor information very seriously.  

Recently, one of our third party service providers, Blackbaud Inc. informed the Ronald McDonald Houses in Winnipeg, Toronto and Halifax of an isolated data breach with Blackbaud’s donor software. No other Canadian RMHC Chapters, including RMHC Canada, were impacted by the Blackbaud security breach

In an abundance of caution, we wanted to make sure we communicated details of this limited breach to our community. Details on the breach from Blackbaud are available at:

Based on their investigation, Blackbaud has shared that the compromised information did not contain any credit card or bank account information, usernames, passwords, or other financial information stored on their platforms. At this time, we have no reason to believe that the data was further compromised or shared elsewhere.

At RMHC across Canada, protecting the privacy of your data is our top priority. We will continue to assess this situation and take all appropriate actions to ensure your information is treated with the utmost safety and security at all times.  As part of this process, we are working with Blackbaud to implement additional safety and security measures going forward.

Our mission of keeping families with sick children close to the care they need remains our number one priority and we are grateful for your continued support.


If you have any questions or comments about our privacy policies, please contact us:

By E-Mail:  

By Mail:

Ronald McDonald House Charities Canada
1 McDonald’s Place
Toronto, ON